Take advantage of seamless and secure end-to-end transactions for your business.
Quantanite’s Back office team offers comprehensive and reliable solutions for your organisation’s transaction processing needs. Our team of experienced professionals is dedicated to streamlining your business operations, ensuring accuracy, efficiency, and cost-effectiveness. We guarantee we are up to date with industry regulations, ensuring compliance with data protection and privacy laws. With our services, you can trust that your transactions are handled securely and following the highest data protection standards.
Client’s NPS Score
Average CSAT score across multiple vertical industries (2022; All clients)
Fastest Growing B2B Service Provider 2021 (by Clutch)
Top 500 Global Outsourcing Firms (Outsource Accelerator)
With years of experience in the field, we have developed a deep understanding of various transaction types, industry regulations, and best practices.
We have the resources and capabilities to handle large transaction volumes, ensuring seamless processing even during peak periods.Â
We adhere to stringent security protocols and employ advanced technologies to safeguard sensitive information.
Transaction processing involves managing a large volume of data and various transaction types, which can be time-consuming and prone to errors.Â
Quantanite’s expertise in handling complex transactions allows us to simplify the process, reducing manual intervention and minimising the risk of errors.
We deliver CX and Outsourcing excellence that helps our clients and their customers to thrive – see what they say.
The Quantanite Difference – Why our clients partner with us
Your trusted outsourcing and customer experience experts.
Value
No overheads.
No legacy blockers.
No hidden costs.
When it comes to robust and cost-effective digital outsourcing, nobody is trusted more than Quantanite to break barriers without breaking the bank.
Quality
Where high standards create remarkable outcomes.
Our quality assurance framework is how we uphold our commitment to reliability. Nothing is left to chance.
Trust
Transparent partners who’ll tell it (and show it) like it is.
We believe the beauty of exceptional customer experience is in its simplicity. We cherish integrity in every interaction, from our contracts to every contact.
Speed
Rapid response to meet your growth objectives
We’re only as strong as our last interaction with your customers, so we operate with agility and flexibility to meet your needs as you scale.
Innovation
Combining human & artificial intelligence to create memorable experiences.
We’re firm believers in working better together, so we empower best-in-class human expertise with best-in-tech automated tools to supercharge your business outcomes.
Expertise
Superior Knowledge and strong expertise made affordable.
With genuine active C-Suite oversight, real time hands-on support and investment in our people, we help our clients thrive with engaged associates that always find the best way to get things done.
Underpinned by
Our Culture
Purpose, Values & Vision
Our People
Raving Fans & Brand Champions
Our Clients
Winning Partnerships & Optimising Value
Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.
Where appropriate and applicable, Quantanite is externally audited to ensure compliance.
We put your customers at the heart of our delivery
CUSTOMER EXPERIENCE MANAGEMENT
Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.
BACK-OFFICE
SERVICES
Scale your back-office processes and functions cost- effectively using our team of domain experts.
DIGITAL CONTENT SERVICES
Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.
LEAD GENERATION SERVICES
Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.
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Human expertise and technology for more growth, happier
customers, engaged people and better business