Call Centre Outsourcing Services

Scale your CX operations with a bespoke omnichannel support team.


Quantanite: Your Call Centre BPO Provider

We understand the challenges businesses face when it comes to customer service, and we are here to provide the perfect solution. Quantanite’s team of experienced professionals are dedicated to providing the highest standard of customer service solutions to businesses of all sizes. As a result, our call centre outsourcing services have been tailored to meet the unique needs of each of our clients.

Client’s NPS Score

Company Stats

Average CSAT score across multiple vertical industries (2022; All clients)

Fastest Growing B2B Service Provider 2021 (by Clutch)

Top 500 Global Outsourcing Firms (Outsource Accelerator)

Why Our Call Centre Clients Love Our Services


Our call centre services set up is highly flexible. This allows our clients to scale up or down according to their changing needs.

24/7 Service

We also provide around-the-clock customer service, allowing customers to get help whenever they need it.


All of our call centre agents are highly trained and experienced, providing a quality service to our clients and every one of their customers.

Delivering Call Centre Outsourcing for the World’s Fastest Growing Companies.

Book your

free consultation today!

Contact Centre Support - Challenges & Solutions

It can be a struggle for fast-growing companies to scale up their operations quickly and efficiently enough to ensure the delivery and smooth running of an effective customer service department.

Quantanite provides various services, such as call routing, automated call distribution, and interactive voice response systems. We also provide advanced analytics and reporting, allowing businesses to track customer service trends.



How we delight our clients

We deliver CX and Outsourcing excellence that helps our clients and their customers to thrive – see what they say.


Read Our CXM Case Studies

Meet Your Digital Outsourcing Expert

Chance Myers

Director, Customer Solutions

Chance’s extensive history includes complex SaaS, UCaaS, CCaaS, UX and Collaboration software. He also has an advanced history of Call Center BPO sales and operations and has successful sales leadership experience.

Meet Your Digital Oursourcing Expert

Neil Glover

Senior Director, Customer Solutions

With a strong background of over 15 years, Neil has worked with companies from the largest global enterprises to smaller entrepreneurial fast-growth businesses on driving customer experience transformation and creating unprecedented customer outcomes. Neil’s experience means he is able to work with you to meet your challenges in a proactive and dynamic environment and therefore able to build solutions that meet your needs.

Meet Your Digital Outsourcing Expert

Phil Audley

VP, Customer Solutions

Phil is VP, Customer Solutions for Quantanite and comes with an array of experience across the customer experience and BPO industry. Phil has managed and directed large global clients in the logistics sector with multiple engagement P&L responsibility, driven new business development across Europe for strategic (€50M+) outsource deals in supply chain-related market sectors, and has built and led virtual teams of up to 30 consultants.

Meet Your Digital Outsourcing Expert

Louise Roches

Director, Customer Solutions

Louise has spent the last 15+ years working within the CX Business Outsourcing retail industry. Passionate about customer satisfaction and delivering value that enables her retail and ecommerce clients to achieve success in a digitally-enabled business.

The Quantanite Difference – Why our clients partner with us

Your trusted outsourcing and customer experience experts.


No overheads.
No legacy blockers.
No hidden costs.

When it comes to robust and cost-effective digital outsourcing, nobody is trusted more than Quantanite to break barriers without breaking the bank.


Where high standards create remarkable outcomes.

Our quality assurance framework is how we uphold our commitment to reliability. Nothing is left to chance.


Transparent partners who’ll tell it (and show it) like it is.

We believe the beauty of exceptional customer experience is in its simplicity. We cherish integrity in every interaction, from our contracts to every contact.


Rapid response to meet your growth objectives

We’re only as strong as our last interaction with your customers, so we operate with agility and flexibility to meet your needs as you scale.


Combining human & artificial intelligence to create memorable experiences.

We’re firm believers in working better together, so we empower best-in-class human expertise with best-in-tech automated tools to supercharge your business outcomes.


Superior Knowledge and strong expertise made affordable.

With genuine active C-Suite oversight, real time hands-on support and investment in our people, we help our clients thrive with engaged associates that always find the best way to get things done.

Underpinned by

Our Culture

Purpose, Values & Vision

Our People

Raving Fans & Brand Champions

Our Clients

Winning Partnerships & Optimising Value

Certification & Compliance

Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.

Where appropriate and applicable, Quantanite is externally audited to ensure compliance.

Quantanite Service Range

We put your customers at the heart of our delivery


Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.


Scale your back-office processes and functions cost- effectively using our team of domain experts.


Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.


Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.

CXM - Call Centre Outsourcing

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Want to find out how we can deliver powerful customer experiences for your industry?

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Contact us to get extraordinary outsourcing at ordinary costs

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