24/7 personalized HR support for your employees, for higher engagement at a lower cost.
We built MöBIUS People for our team. With over 2000 employees in operations, we found our HR team was spending too much time handling simple, repeatable queries because existing channels didn’t support our people effectively enough. It is not surprising given it is far easier to ask someone a question rather than navigate FAQs or read and understand complex and lengthy HR policy documents.
By giving our employees the ability to have life-like conversations with HR we found that that LLM and Gen AI technology resolved over 70% of our employee queries and freed our HR teams to focus on more complex issues and resolve them to a great level of satisfaction.
AI alone is over-hyped and falls short of meeting customer needs. To unleash its true potential, we took a different approach: focusing on People.
By augmenting HR teams with AI their performance is enhanced and their empathy is amplified, using technology and human expertise in perfect harmony.
The real future of AI lies in blending Generative AI and Large Language Models with Human Expertise. Augmenting People with AI enhances their performance and amplifies their capacity for empathy. Without our deep understanding of People, Processes and the Customer (and doing things a little differently), we wouldn’t have unleashed the true potential of our people or the technology.
Today, we use all our knowledge and expertise, people and technology to make customer and employee experiences better and business operations more accurate, scalable and cost-effective.
Human expertise and technology for more growth, happier
customers, engaged people and better business