Fintech & Financial Services

Providing the customer experience and back end support that will grow your business


Quantanite: Your Fintech Outsourced Services Provider

Quantanite provides the key services Fintech and Financial Services need to deliver quality customer experience and support. Guiding customers through the processes to assist in transactions, help with their accounts or deal with general enquiries. This is all supported by a highly trained back office team able to process PCI Compliance, Onboarding, Account updates and all back office support issues. 

Client’s NPS Score

Client Quotes

Company Stats

Average CSAT score across multiple vertical industries (2022; All clients)

Fastest Growing B2B Service Provider 2021 (by Clutch)

Top 500 Global Outsourcing Firms (Outsource Accelerator)

Why Our Fintech & Financial Services Clients Love Our Services

“In a rapidly evolving digital landscape, online sales are becoming an increasingly important part of the retail mix”

– RetailDive

fintech and Financial Services - Challenges & Solutions

Poor customer experience leads to calls not being handled properly, missing transactions, frozen accounts and customers opting to leave. Further challenges arise from back office compliance not meeting the needs of the regulators.

Quantanite provides the expertise, resources and knowledge to deliver what their customers need in the timeframes that make a difference. We can assist on a local, regional or global level – safe in the knowledge we have the quality to deliver.



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Our Fintech and Financial Service Suite

Customer Experience Management

Voice (Outbound & Inbound), Online Chat, SMS & WhatsApp
Social Media (Content moderation, Tagging reviews, Digital helpdesk & in-app)
Email, Self-service/Automation, Outbound Sales
Technical Support, After Sales Care and Enquiry Handling

Back Office Services

Order entry, Transaction processing and management

Data entry and Data management

Billing and Payment processing

Migration support and Case management

Digital Content Services

Image labelling and classification

Multi-dimensional tagging; Text, Audio, Video, Maps

A wide range of annotation types

Transcription, Document indexing and archiving

Sales Enablement

We help B2B companies build a predictable sales pipeline using:

Outbound sales development, Sales development representatives,

and appointment setting.

Lead Generation

Combined specialised human skills and online technology to scale your sales opportunities using:

Lead research, Email marketing and LinkedIn marketing

CX and Fintech Blog

Certification & Compliance

Quantanite is accredited by and complies with the following industry standards with regards to Data Security, Payment Processing, Compliance and Quality.


Where appropriate and applicable, Quantanite is externally audited to ensure compliance.

CXM Service Range

We put your customers at the heart of our delivery

Customer experience management

Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.


Scale your back-office processes cost-effectively with our functional and domain experts.

Digital Content Services

Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.

Lead Generation Services

Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.

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Are you ready to supercharge your customer experiences?