QiQ assessment
See what your customers are already telling you.
Share a sample of past customer interactions. QiQ analyses all of it and we come back with an executive readout: what is driving demand, what it costs you and where revenue is leaking, calculated from your own data.
No fee. No integration. No obligation.
The evidence is already in your conversations.
Every call, chat and email records why a customer struggled and where a sale slipped away. We run your sample through QiQ in an isolated environment, and the findings are yours to keep whatever you decide next.
What you get
What to fix, and what it is worth.
Every figure in the readout comes from your own interactions, not industry averages.
Where are we losing the most money?
Avoidable cost and missed revenue, each put in dollars and traced to the cause behind it.
Why are customers getting in touch?
Recurring demand traced to its source: broken journeys, unclear policies, product faults, delivery promises not kept.
How do we compare?
Your figures set against anonymised patterns from comparable consumer brands and retailers.
Where should we act first?
A prioritised list of fixes, ranked by impact, effort and expected value.
A page no cold pitch can produce.
One page of the readout sets your avoidable contact rate against anonymised findings from comparable deployments, and puts a dollar figure on the gap.
Avoidable contact rate
Illustrative sample. Yours is calculated from your own data.
How it works
We do the work. You provide the sample.
Set up
An NDA and data processing agreement, a one-page data spec and a named contact. We provision an isolated QiQ instance for your data.
A short call with your teamAnalysis
We load your sample, run QiQ across all of it and model the results against comparable operations.
Nothing needed from youReadout
A validation session to check the findings with your team, then an executive readout with a live walkthrough of what QiQ found.
Two short sessionsWhat we need from you
A sample of past interactions: call transcripts, tickets, chat logs or emails
One named contact on your side
Two short calls
A signed NDA and data processing agreement before any data is shared
What we don't ask for
Systems integration
A procurement cycle or budget approval
Live customer data
Any commitment to continue
See what QiQ finds in your data.
Tell us a little about your business and we will come back to arrange the first call.