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Optimize Business Processing

Welcome to next-generation business operations, where human expertise and smart AI combine to redefine your processes and accelerate cost-effective growth.

Improve Processes

Reduce cost of operations

Accelerate growth

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The power of people
The power of digital

Precision Through Human Insight

Elevate your operations with results-driven quality control.

Expert Strategic Vision

Tap into our team of qualified experts for strategic planning.

Access Skilled Professionals

Leverage the skills of our seasoned professionals to increase productivity.

Precision Through Human Insight

Elevate your operations with results-driven quality control.

Elevate Operational Excellence

Reduce Costs

Bring Joy To Customers and Employees

Accelerate With Digital Efficiency

Boost transaction processing speed with state-of-the-art digital tools.

Cutting-Edge AI Solutions

Drive innovation and efficiency with advanced AI technology.

Seamless Digital Collaboration

Utilize best-in-class tools to elevate customer and employee experience.

Accelerate With Digital Efficiency<

Boost transaction processing speed with state-of-the-art digital tools.

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2500+

Experts across 4 continents

10+ years

Building a diverse workforce

Centre For Innovation

Generative AI Platform

Transcription

Transform Transcription Services by seamlessly blending AI capability with human oversight.

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Data Annotation

Tap into game-changing Annotation Services that integrate state-of-the-art technology with a global, collaborative workforce.

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Human Resources

Redefine the complete hire-to-retire lifecycle by seamlessly integrating advanced AI technology with human HR expertise.

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Data Management

Redefine the complete hire-to-retire lifecycle by seamlessly integrating advanced AI technology with human HR expertise.

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Supporting companies to develop, manage and scale their digital solutions.

Helping real estate firms adopt technology to enhance property management, sales, and operations.

Empowering travel companies to simplify bookings and improve customer journeys.

Enabling platforms to enhance user experience and streamline food delivery.

Optimizing and growing online and in-store retail operations.

eCommerce and Retail
Software and Technology Services
Food Ordering and Delivery
Travel and TravelTech
Real Estate and PropTech
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Find out how we orchestrated the power of people and digital for one of the world's leading Fintech companies, and why after 7 years with us, they scored Quantanite10/10 for CSAT

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9 out of 10

US and European Top Investment Banks

Fintech

Analytics and Insights for US and European Debt Capital Markets

$52bn

High Yield Assets Under Management

Digital Services Used

 

Data Management: Entry and Extraction

Compliance and QA: ESG data entry

Transcription Services: Speech to Text

24/7 support 365 days a year from 500+ of our people and AI, delivering accurate and responsive services for a world leading technology company, delivering a neighbourhood of good in every order.

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37 Million Users

And 500,000+ vendors and merchants on platform

Food Ordering and Delivery

$8.6bn Technology company operating in 30 countries

500+ of our People and AI

Supporting our clients' restaurant, grocery store, and retail customers globally

Digital Services Used

 

Data Transcription: Data entry, Image to Text

Quality Assurance: On-platform QA and Catalogue Creation

Voice and Chat: Customer Service for account creation, activation and outreach.

We seamlessly integrated into BSN Sports' operations, maintaining a 99% SLA month on month with less than 1% abandoned calls and a 95.5% quality score YTD. Our all star team of associates handles everything from order management to customer inquiries, ensuring a championship winning customer experiences.

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150,000 Customers

And over 3000 employees in sales, service and logistics

Retail and eCommerce

Trusted by one of the largest distributors of team sports apparel and equipment in the US

$2.5bn Revenue

In annual revenue through Varsity Brands, leading the US Team Sports Market

Digital Services Used

 

Customer Experience Management: Multichannel CX delivery across voice, email and chat

Order Management: Tracking and support

Payments and Billing: Transaction processing and support

We proudly support this leading brand in the outdoor and lifestyle sector by delivering top-tier customer service across multiple channels, including email, chat, and voice. Our team ensures efficient handling of customer inquiries related to product orders, including tracking, refunds, and managing returns and exchanges.

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10x Growth

Since 2019, with anything between 275% and 1000% surges across 400+ products

Retail and eCommerce

Redefining a diverse range from camping cookware to drinkware

$750mn Revenue

Revenue in 2023, a testament to the Iconic Legacy and Modern Innovation

Digital Services Used

 

Customer Experience Management: Multichannel CX delivery across voice, email and chat

Order Management: Tracking and support for returns and exchanges

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Optimize your business processes, connect with the team.

The power of people and digital,
orchestrated by Quantanite.

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