QLABS
Enhancing interactions and Innovating processes with People and Technology
Introducing Qlabs
Qlabs is the heart of our technology innovation. Based in Mumbai, The QLabs team specialize in how types of Generative AI, like Large Language Models (such as chatGPT by Open AI) with a user friendly interface can create better experiences and outcomes for our clients. There are a myriad of possibilities and use cases for this transformational technology, and with our roots in CX and Outsourcing, our experience is being put to good use.
Knowledge and People
Our Centre for Innovation and Experimentation.
AI may have only hit the headlines recently, but the QLabs team have been working on AI for the likes of Microsoft for a lot longer! With access to 2000+ testers (our team!) the team have expertise across Natural Language Processing, Large Language Models, Machine Learning, Conversational Design, Integrations, UX and UI Design and Testing.
ORCHESTRATED BY QUANTANITE
Harness the power of people and digital.
Why Quantanite?
Meet MoBIUS
“MöBIUS is our conversational interface (CI). It helps customers across all channels with powerful contextual conversations.” Which is way better than people having to navigate website FAQs, or rubbish chatbots and annoying IVRs.
We know which processes should be automated, and we know which should be resolved by a human, so we designed "MöBIUS to be able to also facilitate Person to Person Interactions, and provides users with accurate, contextual insights and information, which improves customer and employee interactions and across enterprise-wide business processes."
Learn more about MoBIUS.
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2,500
Experts across
4 continents
12 yrs
Building a diverse
workforce
Centre for
Innovation
Generative
AI Platform